Conversation Scenarios
Chain all chatbot elements using a clear GUI
Conversation Scenarios
Chain all chatbot elements into powerful Conversation Scenarios using a clear GUI (Graphical User Interface) with simple drag & drop functionality.
Drag & Drop
Easily compose even complicated flows
Drag & Drop
Use simple drag and drop actions to easily compose even complicated chatbot conversation flows.
Action Keywords
Create predefined answers to specific keywords
Action Keywords
Create predefined answers to specific keywords that your customer writes. You can randomize answers or trigger text sequences in Conversation Scenarios. This allows your chatbot seem more life-like and react to specific words, rather than wait for the user to click on a button.
Segmentation
Target users who were conversing with your chatbot
Segmentation
Target your customers with Facebook Ads with our segmented Custom Audiences. Use our segmentation feature and break down users who were conversing with your chatbot.
Personalized Answers
Users’ preferred gender pronouns and names
Personalized Answers
Specify your conversation with custom answers to keywords or buttons and let your chatbot be more human-like by supporting users’ preferred gender pronouns and names.
Chatbot Menu
Guide the user to the desired answer or action
Chatbot Menu
Create a persistent menu for your chatbot that helps to guide the user to the desired answer or action. Apart from the main menu, you can have multiple hierarchical levels of sub-menus.
On/Off Text Input
Make the menu and buttons the only way to interact with your chatbot
On/Off Text Input
You may disable text input to make the persistent menu the only way for a person to interact with your chatbot. This might be useful if your business chatbot has a very specific purpose or a set of options.
Broadcast
Send a direct message to all users
Broadcast
Send a direct message to all users who have interacted with your chatbot. You can schedule a specific text to be sent to your audience on any given date and time.
Dashboard
See all the itmportant information about your chatbot
Dashboard
Take advantage of a comprehensive dashboard where you can see all the itmportant information about your chatbot and conversations within a glance.
Statistics
Find out more about your customers
Statistics
Let your customers play with your chatbot and analyze the results. Find the best conversion path in your Conversation Scenarios and hit your business goals. Find out more about your customers or look at realtime traffic.
ChatGPT element
Artificial Intelligence automation
ChatGPT element
If you fancy adding a sparkle to your Botsurfer by opting for the
PRO plan, you will unlock the possibility to power your chatbot with the OpenAi ChatGPT element. Enrich your customer experience and bond with them more easily.
Lead Element
Collect responses from users in conversation.
Lead Element
You can add Lead elements in Conversation scenarios and track text responses from your users. These responses then can be downloaded.
Live Chat
Allows users to request reaction from page admin.
Live Chat
Building bots that are able to respond to every possible message is extremely difficult. Due to which, it is often desired to be able to route the conversation to a real person.
Carousel Element
Compose structured messages with scrollable options.
Carousel Element
Carousel element lets you create up to 10 scrollable tabs that includes a title, subtitle, image, and up to three buttons. You may also specify a URL that will be opened after the click.
